Kmart Aus partners with Cohesio Group to deploy Android Voice solutions

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Kmart logo | iTMunch

Kmart Australia has signed a deal with Australian supply chain technology developer Cohesio Group to establish Android Voice solutions in the retailer’s fulfilment centres to meet the increasing customer demand. The partnership will make Kmart Australia the first Australian retailer to deploy Android Voice solutions in its distribution centres.

Melbourne-based Cohesio Group said that the deployment is one of its kind in Australia and would support KHub stores and KMart stores opening from July. Basically, the Aussie tech company is establishing robotic voice solutions in Kmart fulfilment centres to help meet increasing customer demand for e-commerce. Nishan Wijemanne, Cohesio founder and CEO, says the technology can increase efficiency and productivity by 30-50%.

About Android Voice deployment

Based on Honeywell’s Guided Workflow Solution, the deployment was arranged in less than 4 weeks. In the previous months, Kmart has experienced significant growth through its instore and online channels. Cohesio says their solution will help Kmart meet its retail fulfilment goals in a more productive way. According to the CEO, training operators on their new solution takes less than one hour.

The benefit of this technology is that Kmart distribution centre employees will no longer be required to spend time looking at picking slips. Instead, they could listen to order details as they continue to pick and pack. Cohesio says the Android Voice solution they provide will give the user more information about location and order details. It will also offer the picker a product image which is proven to help them to make faster and more accurate decisions. 

SEE ALSO: CSIRO’s Data61 develops ‘Void’ to prevent voice spoofing attacks

More on the announcement

 

Oliver Blombery, supply chain general manager Kmart Australia, says they’ve experienced unprecedented growth across their operations and they want to provide their customers with a great seamless shopping experience. By signing this deal with Cohesio, they have increased their accuracy, efficiency and productivity, he adds. 

Wijemanne says the solution is a scalable and flexible investment towards expediting and improving the workflow of the DCs. The solution is a perfect fit for retailers like Kmart who tend to experience shifts in demand, he adds. 

Cohesio Group and Kmart have a strong business relationship that goes back 6 years. Kmart is Cohesio’s legacy customer and through this partnership, they have been able to innovate together.  Wijemanne says that they work with Kmart to consistently push boundaries and explore opportunities for improvement constantly. They have been a trusted advisor to the Kmart and are proud to work with Australia’s leading retailer.

Cohesio Group is an Australian company that designs, delivers and integrate software solutions that allow workflow and process optimization. The company helps in converting innovating ideas into ground-breaking solutions that help mitigate risk and loss of revenue and assets through their solutions. They help companies improve their workflows by creating solutions to operate efficiently which ultimately delivers better results for their customers.

SEE ALSO: Robycs Technology & KUKA to offer free programming services with robot orders

For more updates and latest tech news, keep reading iTMunch

Image Courtesy: KMART Logo

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Riddhi Jain is a technology content writer. She is based in India and has been working as a content writer since 2018. Riddhi has been writing content in the tech domain since May 2020 and can’t get enough of it. Riddhi has pursued most of her education from her hometown, Indore. She has graduated as a Bachelor of Business Administration and discovered her love for writing blogs while pursuing an internship during college. Once she discovered her love for writing, she went on to improve this skill set (and hasn’t stopped since). Riddhi’s writing relationship with iTMunch began in May 2020. This is where she developed a knack for writing content for the technology domain. She's an expert in tech content writing who has written over 700 blogs for iTMunch in just a year. Riddhi loves diving deep into tech sub-domains like financial technology, marketing technology, HR technology, Artificial Intelligence and gaming technology. She loves staying updated with the latest and upcoming trends in digital marketing, digital payments, fintech, gaming, web design and app development. She cherishes writing about futuristic technologies like blockchain and cryptocurrency, NFTs, Internet of Things, Facial Recognition, Machine Learning, Edge Computing, etc. Riddhi also likes to keep an eye on what’s going on with the tech titans like Google, Facebook and Apple. One of her major interests is in staying updated with the latest IT startups and the groundbreaking technologies they’re coming up with. When Riddhi is not writing content, she is binging on documentaries on Netflix (check out ‘The Great Hack’, ‘Seaspiracy’, and ‘What the Health’). She also likes reading books once in a while (Yuval Noah Harari and Michelle Magorian are some of her favorite authors). Riddhi also likes listening to podcasts like The Tim Ferriss Show (do listen to the ones with guest Naval Ravikant) and The Joe Rogan Experience.