Artificial intelligence is no more a story of fiction but has started becoming a reality. It is only a matter of time before AI becomes an integral part of our lives. In such a time, it is vital to have a competitive edge over competitors by implementing optimal AI solutions in the workplace.
While AI is making our life easier the question is then, how prepared are we for the rapid expansion of automation, and artificial intelligence technologies? Machines and systems that make use of AI have helped complete menial, mundane and time-consuming tasks without sacrificing the results. This is one of the main reasons why many companies are upgrading their technology to keep up with the digital transformation.
There is no doubt that in certain processes, implementing AI technologies could be your best bet. However while companies prepare their plan of automation process they need to prepare their workforce for the changing business landscape as well. Read the following useful tips to prepare your workforce for the automation process at the workplace.
Avail lessons for the automation tools
Before implementing any type of process it is important to learn everything about it. While implementing automation software, make sure to go through the tutorials about how to use them. Once you know what you are signing up for, you can easily guide your employees with the right information and knowledge about how to get accustomed to the automation process.
Introduce the change gradually
Change needs to be evolutionary even if the impact of the automation is ultimately revolutionary. You need to gradually introduce a change rather than implement a process overnight. Adopting automation also means modifying the organization’s value, culture, processes etc. If you are planning to automate your process make sure you don’t transform from manual to automation immediately. Keep some processes manual while transforming others. With any implementation, it is important to walk before you can run.
Use Employees for their ability to think creatively
Engage your employees in the automation process. Make sure to include them in evaluating opportunities for automation. Your employee’s vision and creativity could even help you implement some optimal solutions. Involving your employees in the process of automation will lead to employee commitment. Your employees will feel like they are a part of the company. Organizations should also consider helping their staff understand where and how they fit into the changing process.
Communicate at every step
Transparency develops trust. Help your workforce understand their role and ensure that you communicate openly about the automation planning so that they can understand their future path in the organization. Encourage your employees to be transparent about their problems and provide them with clear answers when they express any doubts or queries. It is very important that you have your workforce on board in order to successfully implement an automation process in your workplace.
Mould the organization for automation
With more and more processes being digitalized, managers and executives have to think at a macro level about the entire enterprise especially now when the organization is changing. Automation leads to less dependency on the workforce. Due to this, it is important to identify how to redistribute your resources. The key to surviving the automation age is to identify and retain employees who have the potential to make one transition after another (Harbour, 2016).
It is important to remember to not just focus on the technology and analytics but also on the employees and implementation of a new method of leadership for a successful automation process.
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1. Harbour, R (2016) “Prepare Your Workforce for the Automation Age” Harvard Business Review [online] available from: https://hbr.org/2016/11/prepare-your-workforce-for-the-automation-age [accessed April 2018]