According to the latest tech news, Apple has acknowledged that there are problems with its “butterfly” mechanism. This mechanism is used into the keyboards of the recent MacBook and MacBook Pro laptops. In order to solve this problem, the tech company has decided to offer an extended keyboard service program.
The extended warranty includes replacement of one or more keys or the whole keyboard if required. This mainly depends on the extent of users’ problems, and it covers all MacBook and MacBook Pro laptops that are eligible up to four years after the computer was bought at retail. This includes almost every MacBook and MacBook Pro model with the butterfly switches.
As compared to the limited warranty the computers ship with or even Apple’s extended AppleCare Plus, This duration is much longer.
As mentioned in Apple’s service page, this program will cover the following issues:
- Letters or characters repeating unexpectedly
- Letters or characters do not appear
- Key(s) feel “sticky” or do not respond in a consistent manner
In the past weeks and months, the problems pertaining to Apple’s recent laptop keyboards have grown. Some of the people are also saying that the keyboards tend to fail entirely when encountering dust and the fragile design makes them difficult to repair. Keep reading iTMunch for more such tech news, updates, and developments.