According to the latest tech news, Amazon has announced “Alexa for Business” at its recent AWS Reinvent conference. The new platform will allow companies to build their own skills and integrations for practical as well as business use cases. This means the digital voice assistant will soon book appointments, answer office calls, update company calendar information and much more as a part of the new service.
The primary focus of Alexa for Business is the conference room. Similar to Polycom and other audio and video conferencing providers, AWS is working to enable this. In addition, AWS has worked with Microsoft to enable better support for its suite of productivity and enterprise services likes of Concur and Splunk to bring their services to Alexa.
A few of the businesses who agreed to implement the new service at launch include Capital One, Brooks Brothers, and WeWork. Any company that signs up for the plan will get a starter pack, which consists of three Echo devices ideal for conference rooms, two miniature Echo Dots to control equipment around the workplace, and two of Amazon’s new video-enabled Echo Show devices.
Some of the practical uses of Alexa in a workplace include changing the temperature in a meeting room, or turning the lights off and on. in addition to this, Alexa for Business will have all the same capabilities as a regular Echo, which allows users get information about news, weather, set alarms and timers, and ask questions.
The new service would not only help Amazon get added revenue and data from large-scale customers, but also the enterprise businesses are likely to use the platform to build APIs and skills for their customers. Along with this, users will be able to access business information on their phones or outside the workplace using the Alexa app.
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