The financial technology sector is not immune to the disruptive effects of digital transformation. The industry is now more customer-focused and cutting-edge, thanks to the proliferation of digital technology.
Digital service provision allows financial institutions to meet the needs of their stakeholders and end users more efficiently. They should also witness consumer loyalty, staff enthusiasm, and new product development improvements. In addition to operating more quickly and effectively, fintech has an additional competitive advantage.
In this piece, we’ll look at how the advent of digital transformation hastened the transition in the financial technology industry while simultaneously changing the consumer experience, thanks to its many advantages. Let’s dive in right now!
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Digital Revolution Drives Accelerated Fintech Growth
The epidemic has painted a different image, challenging the conventional wisdom that the financial services sector conservatively views the world and needs to be faster to adopt new ideas. The adoption of quick physical and digital transformation has expedited real change, placing a premium on the fintech sector to rise to the task of providing companies with robust computing platforms.
The obvious intent of cashless and contactless activities may also be credited for the dramatic shift in consumer behavior and the emergence of new patterns.
The following statistics illustrate the rapid spread of digital transformation in the financial sector:
- According to Statista, the percentage of U.S. residents using digital banking will rise to 65.3% by the end of 2022 from the current 61%.
- Forbes found that just 14% of banks have used machine learning technologies at least halfway through their digital transformation initiatives.
- With a compound annual growth rate (CAGR) of 23%, the digital transformation industry is forecast to balloon to $3.30 trillion by 2025.
How is Fintech’s Digital Revolution Improving SMEs?
To stay ahead of the competition and satisfy customers, financial institutions must adopt digital finance efforts to keep up with the rapid pace of modern innovation. With that in mind, consider the following advantages brought about by the use of digital technology in the financial sector:
Increased lending adaptability
The existing system creates a barrier to the ability of SMEs to generate money because conventional lending models are unsuccessful since they need to be built to scale or developed to measure. Since most of their processes are neither automated nor paperless, legacy systems are more costly and less flexible.
A cloud-based method of financing may be helpful in this situation. To power a well-thought-out lending solution, developing an API that can communicate directly with existing asset management platforms and deliver a fantastic, long-term digital model is necessary.
Using the latest in financial technology
Digital payment systems, digital wallets, and credit cards have all witnessed an uptick in demand as the rate of digital platform acquisition quickens during the epidemic. As a result of the availability of digital earnings and loans enabled by easy, rapid, and secure fintech solutions supported by solid infrastructure procedures, SMEs and startups from around the world have started to do the same. Fintech is well-positioned to capitalize on digital transformation as consumers and small and medium-sized enterprises (SMEs) become more open to employing digital finance solutions to drive their financial operations.
Information processing for enhanced productivity
Financial advisors may more quickly and readily access consumer data and get their permission as digital lending platforms adopt cutting-edge features like video-based or social security-based and personal identification. One benefit of outsourcing Data Analytics services is better client portfolio comprehension for more efficient credit processing. Data may also be put to good use in the field of fraud detection by keeping track of consumer activity and then analyzing it for signs of fraud.
Reducing complicatedness
Making online procedures safe, easy, and efficient is essential in today’s cutthroat banking sector. This is where fintech, or digital transformation, comes into play for the financial sector. In the financial industry, cutting-edge digital solutions streamline procedures and make them more user-friendly. For instance, multifunctional, feature-rich banking software may automate operations and improve the user experience. Thus, the banking industry must undergo a digital revolution.
Financial Services and the Emerging Trends of Digital Transformation
The financial industry underwent some of the most significant transformations due to the epidemic and the surge of the digital revolution. Being one of the many businesses that rely on physical labor and face-to-face interaction, fintech has had to pave a new path toward digital transformation. Enhanced customer satisfaction may be achieved by introducing novel goods and services thanks to the ongoing digital transformation process in the financial technology sector.
In that light, I’d like to highlight a few fintech themes that are shaping the industry’s future:
Increasing business adaptability
The recent financial crisis taught us many lessons, and one of the most important current trends is for businesses to increase their agility. Yet to back the ongoing growth and development that is the basis of agility, financial institutions require fast, reliable access to ever-increasing volumes of data without resorting to laborious human workarounds.
Boosting the use of mobile banking
Customers all around the globe are flocking to mobile services to meet their banking needs, speeding up the banking industry’s transition to digital. Although the idea of mobile banking is not new, Fidelity National Information Services (FIS) reports that new mobile banking registrations increased by 200% in April 2020, just around the time the first lockdown was implemented. The need for digital transformation in the banking sector was bolstered by a surge of 85 percent in mobile banking traffic.
As smartphones have become ubiquitous, consumers’ preferences for traditional banking services such as paperless bill pay, group payments, and quick transfers have switched toward their digital counterparts. Deloitte estimates that 72 percent of consumers use mobile devices to reach their main financial institution.
Innovative use of big data
The financial industry has already recognized big data analytics’s value. Banks and other financial institutions are rethinking their marketing strategies to take advantage of big data and provide more individualized service to their clientele. The massive amounts of consumer data will be used by the fintech industry, in large part, to train ML algorithms that will automate their operations and free up countless man-hours of labor.
Applications for mobile payments
A decade ago, mobile wallets were foreign to most individuals. How money may be saved and transferred is also evolving throughout time. Using a mobile wallet to make purchases is becoming the norm. Retailers, shopping centers, and other vendors over cash and cheques prefer mobile payments. Another option is apps like Tabby, which allow users to make purchases immediately but make payments later. Find out what it would take to create a Tabby-like app all due to the convenience, safety, and accessibility of mobile wallets, which pave the way for digital progress in the financial services industry.
Automation of repetitive tasks using RPA
Cost reduction, increased return on investment, and increased output are all areas where financial institutions are under intense scrutiny and pressure. Automation software has saved them by boosting production and efficiency across the board.
Robotic process automation (RPA) streamlines organizations by doing routine, manual office operations traditionally performed by bank employees. It also aids in the reduction of typical mistakes and inefficiencies. According to Gartner, almost 80% of CFOs have either deployed or intend to use RPA. As a result, RPA is crucial in ushering in digitization in the banking and financial industry.
Conclusion
We hope you found this article informative in pursuing knowledge about digital transformation projects in the financial technology industry. To maintain viability and improve customer service, businesses of all sizes must adopt digitization as a core strategy.
Implementing digital transformation efforts is also good if ease of use, scalability, and safety are your top concerns.
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