Managed service provider First Focus acquires Mitel expert Flexnet

Managed service provider Flexnet logo | iTMunch

Australian managed services provider First Focus has announced that it will be acquiring Mitel IP communications expert Flexnet for an undisclosed amount. The acquisition of Flexnet will add the expertise of advanced unified communications in Shoretel and Mitel systems to First Focus. Victoria-based Flexnet has received the status of Mitel Platinum Partner in August and will continue under the Flexnet brand.

Mitel is a market leader in communications and powers more than 2 billion business connections. Mitel helps service providers and businesses collaborate, connect and provide innovative services to their consumers. Their communications and innovation experts have served more than 70 million users in about 100 countries.

About First Focus – A Managed Service Provider

Founded in 2003, First Focus is a privately owned IT services company with presence across Australia including Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Wollongong, Auckland and Manila. It also has a presence in New Zealand and the Philippines. 

First Focus is Australia’s No. 1 Managed Service Provider, as rated by Cloud Tango. It offers a full range of expert services including IT security, support, connectivity, cloud, communications and much more. 

On acquiring Flexnet, CEO of First Focus Ross Sardi says that adding the Flexnet team and its services to First Focus will provide a much deeper capability in unified communications. It allows them to expand Flexnet’s reach to become a truly national organisation with a strong presence across Australia and New Zealand, he adds.

SEE ALSO: IT company Dialog accredited by as its ‘Preferred Partner’ in ANZ

About Flexnet

Mitel logo | iTMunch

Established in 2001, Flexnet is Victoria’s leading Mitel communications provider. The company has a wealth of experience in communications and offers only the most trusted professional services and products to its clients. Their partnership with Mitel enables Flexnet to provide cutting edge unified communications and PBX phone system solutions to companies across Australia and New Zealand.

APAC Regional VP Sales for Mitel, Frank Skiffington says they’re delighted that Flexnet is now part of First Focus and has been elevated to Platinum status at the same time. Businesses in Australia continue to gravitate more towards cloud-based unified communication solutions and expect a seamless service experience. He adds that both the organisations have demonstrated the highest levels of commitment, dedication and in-depth knowledge for Mitel’s solutions portfolio in addition to a deep understanding of the ever-evolving needs of small and medium enterprises.

SEE ALSO: Leidos Australia receives AU$98 million in contract-extension from the ATO

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Riddhi Jain is a technology content writer. She is based in India and has been working as a content writer since 2018. Riddhi has been writing content in the tech domain since May 2020 and can’t get enough of it. Riddhi has pursued most of her education from her hometown, Indore. She has graduated as a Bachelor of Business Administration and discovered her love for writing blogs while pursuing an internship during college. Once she discovered her love for writing, she went on to improve this skill set (and hasn’t stopped since).
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