Introduction

Earlier this year in June, Freshdesk created a new umbrella brand Freshworks, that brings together the company’s growing suite of business software.

Post this development, cloud-based business software provider Freshworks has launched Freshteam, a recruitment management software that helps businesses organize their talent acquisition function, engage with candidates and better align the human resources function to business goals.

Using Freshteam, recruiters can manage the entire recruitment process on a single platform.

In addition to the standard market features such as job posting management and interview scheduling, recruiters can attract talent thro ugh multiple sourcing channels including social media, contextually collaborate with hiring teams, engage with candidates directly from the application tracking system, build candidate databases that help archive candidate profiles and leverage a mobile-friendly version.

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“During the early days of Freshworks, it was a big challenge to get the candidate experience right. Our talent acquisition team needed a unified way to manage all the touch points of the candidate’s life cycle, much like how customer interactions and sales leads are managed through a CRM,” said Freshworks CEO Girish Mathrubootham.

“As we tried to solve for it, we wanted to build a solution that puts candidate relationship management right at the center of an organization’s talent acquisition process. So, we built Freshteam.”

Conclusion

Freshworks has made a significant move in the HR tech space with the launch of Freshteam, a comprehensive recruitment management software designed to help businesses streamline their talent acquisition processes. By offering features such as multi-channel sourcing, interview scheduling, and candidate relationship management, Freshteam allows HR teams to better align their recruitment efforts with business goals. Freshworks’ CEO Girish Mathrubootham highlighted the importance of creating a unified solution for managing candidate experiences, much like the CRM approach used for sales. With Freshteam, businesses now have a powerful tool to enhance their recruitment strategies and improve candidate engagement.

FAQs

1. What is Freshteam? Freshteam is a recruitment management software developed by Freshworks to help businesses organize and streamline their talent acquisition processes. It provides a single platform for managing job postings, interviews, and candidate engagement.
2. What features does Freshteam offer? Freshteam offers job posting management, interview scheduling, multi-channel sourcing (including social media), candidate relationship management, and the ability to create and manage candidate databases. It also provides a mobile-friendly version for recruiters on the go.
3. How does Freshteam help businesses with recruitment? Freshteam enables businesses to manage the entire recruitment process in one platform, making it easier to engage with candidates, collaborate with hiring teams, and track progress towards recruitment goals. The software centralizes candidate interactions, enhancing both the recruiter and candidate experience.
4. Why did Freshworks launch Freshteam? Freshworks recognized the challenge of managing the candidate experience effectively. Drawing inspiration from CRM systems used for sales leads, Freshworks aimed to create a solution that centralizes candidate relationship management, helping businesses streamline their recruitment functions.
5. Who can benefit from using Freshteam? Businesses of all sizes, particularly those that require efficient and scalable recruitment processes, can benefit from Freshteam. The platform is ideal for HR teams looking to improve their candidate engagement, streamline hiring workflows, and align recruitment strategies with business goals.
6. Is Freshteam mobile-friendly? Yes, Freshteam offers a mobile-friendly version, allowing recruiters and hiring teams to manage the recruitment process on the go from their smartphones or tablets.

Keep reading iTMunch for more such news about the HR industry.