Amid the novel COVID pandemic, Accenture and ServiceNow have joined hands to launch a new global business unit. The unit, known as the Accenture ServiceNow Business Group will be solely dedicated to digital transformation projects. 

The Newly Launched Accenture ServiceNow Business Group

Accenture and ServiceNow’s global unit will consist of 8,500 Accenture employees who are skilled in ServiceNow. They will specialize in boosting customers’ workflow and marketing, sales, platform development, as well as business development. The Accenture ServiceNow Business Group focus will particularly be on helping customers create more self-service and remote work programs. Currently, Accenture is a ServiceNow Global Elite Partner. It has already spearheaded  multiple major ServiceNow projects for renowned industry names such as the pharmaceutical giant Boehringer Ingelheim as well as the US Department of Veterans Affairs.  

According to Accenture’s CEO Julia Sweet, the company’s strong strategic alliance with ServiceNow will enable Accenture’s clients to quickly embrace change. She added that by shifting to the cloud, they can reimagine operations, reskill employees and in turn become more sustainable. Sweet concluded that working together with ServiceNow would help their company automate complex processes and create a better experience across industries. This will help organizations to deliver greater 360-degree value that can benefit everyone such as customers, communities, people, partners and shareholders.

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About ServiceNow

Founded in 2003, ServiceNow is an American software firm that is based in Santa Clara, California. The company has developed a cloud computing platform that helps organizations effectively manage their digital workflows for enterprise operations. After the launch of the digital transformation group was announced, ServiceNow CEO Bill McDermott claimed that too many organizations are still stuck in legacy workflow silos even today. He stated that the ServiceNow and Accenture partnership combines world-class teams with expertise and a modern workflow platform that would help accelerate every organization’s digital transformation. 

McDermott concluded by saying he believed that the Accenture ServiceNow Business Group would aid every organization to become a twenty-first century digital business. The exciting announcement comes as the digital workflow software provider rolls out its brand new ‘ServiceNow Partner Industry Solutions’ marketplace. Among other companies, Accenture was one of the first partners to join this innovative new platform.

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