UK’s employee benefits platform, Perkbox has announced a new Employee Support Hub which is powered by CiC. This platform aims to provide 24/7, 365 days complete confidential advice and help services to Perkbox users. It will work towards catering to the emotional needs of the employees by giving them the opportunity to pick what works best for them whenever the need arises.

As the management works with the motive of ensuring everyone in the team stays motivated, in the same manner, Perkbox functions with the belief that the same should apply when employee wellbeing is concerned. To address this, the company’s new Employee Support Hub will aim to provide free in-the-moment support that caters for employee needs and service preferences in a variety of ways:

Employee support hub to address employee grievances | iTMunch

Users will have the option of either free phone line support or alternatively, the opportunity of logging onto the online portal and talking to a therapist through a live ‘chat’.  The option of upgrading to face-to-face counselling will also be there for those who prefer traditional methods. Next Generation Text (NGT) is considered to be the best alternative for employees with hearing, visual and/or speech impairment. 

The assistance provided by therapists will include full support to the users on numerous issues that are not only related to work performance but otherwise as well. These include emotional issues such as anxiety, depression, and stress; legal issues related to employment law and family property; family issues related to parenting, divorce, and separation; and debt management issues.

For using the Perkbox app, the users just have to log on to the homepage and enter ‘Employee Support Hub’ in the search bar. On clicking ‘get this perk’, they will instantly receive access.  All without the need to go through “official channels” beforehand.

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Saurav Chopra, Co-founder, and CEO of Perkbox says:

“It’s important that wellness is seen as a priority in the overall business strategy and culture, sitting in parallel with what the company expects from employees in terms of performance goals. The best employee wellness program is one that caters for the full spectrum of employee wellbeing. It should be holistic, tailored and adaptable. With our new Employee Support Hub, we feel we are a step closer to helping numerous businesses achieve this”. 

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